taya03 Privacy Policy

1. Introduction

taya03 ("taya03," "we," "us," or "our") is committed to protecting the personal data and privacy of all individuals who access or use the taya03 online gaming platform (the "Platform"). This Privacy Policy explains what personal data we collect, why we collect it, how we use it, with whom we may share it, and what rights you have in relation to your personal data.

This Privacy Policy applies to all players, registered account holders, and website visitors who interact with the taya03 Platform, including its website and mobile-optimized interface. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

taya03 is operated in compliance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA) of the Philippines, and its Implementing Rules and Regulations, as well as the requirements of PAGCOR (Philippine Amusement and Gaming Corporation) regarding the collection and processing of player data.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, taya03 acts as the Personal Information Controller (PIC) with respect to the personal data collected from players and users of the Platform. As PIC, taya03 determines the purposes and means of processing personal data collected through the Platform.

Our Data Protection Officer (DPO) can be contacted via the contact information set out in Section 16 of this Privacy Policy. taya03's Data Protection Officer is responsible for ensuring our compliance with the DPA and overseeing the handling of all data subject access requests.

3. Personal Data We Collect

taya03 collects the following categories of personal data from players and Platform users:

3.1 Identity Data

Full legal name, date of birth, gender, nationality, and government-issued identification number (e.g., PhilSys National ID, UMID, driver's license, or passport number) collected for KYC and age verification purposes.

3.2 Contact Data

Philippine mobile telephone number, email address, and residential address (including city — such as Manila, Cebu, Davao, or Quezon City — province, and ZIP code).

3.3 Account Data

Username, encrypted password, account registration date, account status, VIP tier, login history, and session data.

3.4 Financial Data

Deposit and withdrawal transaction records, GCash or Maya mobile wallet reference numbers, bank account details (BPI, BDO) where provided for withdrawal processing, and cryptocurrency wallet addresses where applicable. taya03 does not store full credit or debit card numbers.

3.5 Gaming Data

Game session records, bet histories, win and loss records, bonus usage records, and wagering activity across all game categories on the taya03 Platform.

3.6 Technical Data

IP address, device type, operating system, browser type and version, session duration, page views, and referring URL, collected automatically when you access the taya03 Platform.

3.7 Communications Data

Records of your communications with taya03 customer support, including live chat transcripts, emails, and support ticket records.

4. How We Collect Your Data

taya03 collects personal data through the following means:

• Direct Collection: Information you provide when registering a taya03 account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated Collection: Technical data collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you access or use the Platform.
• Third-Party Sources: Identity verification data from KYC service providers; fraud screening data from anti-money laundering compliance systems; payment transaction data from GCash, Maya, BPI, BDO, and other payment processors.
• Regulatory Sources: Information received from PAGCOR or other Philippine regulatory or law enforcement authorities in connection with the taya03 platform's regulatory obligations.

5. How We Use Your Personal Data

taya03 uses your personal data for the following purposes:

• Creating and managing your taya03 account, including authentication and security.
• Processing deposits and withdrawals through GCash, Maya, BPI, BDO, and other payment channels.
• Conducting KYC identity verification and age verification as required by PAGCOR and Philippine AML regulations.
• Delivering gaming services and personalizing your experience on the taya03 Platform.
• Administering bonuses, promotions, and VIP loyalty program benefits.
• Detecting and preventing fraud, money laundering, underage gambling, and other prohibited activities.
• Providing customer support and responding to your inquiries or complaints.
• Sending service-related communications, including transaction confirmations and security alerts.
• Complying with PAGCOR licensing conditions, Philippine AML laws, and other applicable legal obligations.
• Improving the taya03 Platform through analytics, user behavior analysis, and technical performance monitoring.
• Enforcing taya03's Terms and Conditions and resolving disputes.

taya03 will not use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent.

6. Legal Basis for Processing

taya03 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given taya03 your explicit consent to process your personal data for a specific purpose (e.g., receiving marketing communications).
• Contractual Necessity: Processing necessary for the performance of the contract between you and taya03 (i.e., the taya03 Terms and Conditions), including account management, game delivery, and payment processing.
• Legal Obligation: Processing required for taya03 to comply with applicable Philippine law, including PAGCOR regulatory requirements, the Anti-Money Laundering Act, and the Data Privacy Act itself.
• Legitimate Interests: Processing necessary for taya03's legitimate interests in operating a secure, fair, and compliant online gaming platform, including fraud prevention and platform security, where such interests are not overridden by your data protection rights.

7. Data Sharing & Disclosure

taya03 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash (G-Xchange, Inc.), Maya (Voyager Innovations), BPI, BDO, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party identity verification and KYC compliance services engaged to verify player identity and age in accordance with PAGCOR requirements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where disclosure is required by law or regulatory mandate.
• Game Software Providers: Third-party game developers and live dealer studio operators whose games are hosted on the taya03 Platform, to the extent necessary for game delivery and integrity monitoring.
• IT & Security Service Providers: Cloud infrastructure providers, cybersecurity firms, and platform maintenance vendors engaged by taya03 under strict data processing agreements.
• Legal & Professional Advisors: Lawyers, auditors, and other professional advisors engaged by taya03 in connection with legal, regulatory, or compliance matters.

All third parties with whom taya03 shares personal data are required to maintain the confidentiality and security of that data and to process it only in accordance with taya03's instructions and applicable Philippine data protection law.

8. International Data Transfers

Some of taya03's service providers — including game software providers and cloud infrastructure vendors — may be located outside the Philippines. Where personal data is transferred to recipients in other jurisdictions, taya03 ensures that appropriate safeguards are in place to protect your personal data, consistent with the requirements of the Philippine Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.

Such safeguards may include contractual data transfer agreements incorporating NPC-approved standard contractual clauses, or transfers to jurisdictions that have been assessed as providing an adequate level of data protection. You may request information about the specific safeguards in place for any international data transfer by contacting taya03's Data Protection Officer.

9. Data Retention

taya03 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for legal, regulatory, accounting, or reporting requirements. Specific retention periods include:

• Account and KYC data: Retained for a minimum of five (5) years from the date of account closure, as required by PAGCOR and Philippine AML law.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, consistent with Philippine AML record-keeping requirements.
• Gaming session data: Retained for a minimum of ninety (90) days for operational purposes, and for up to five (5) years where relevant to a dispute, investigation, or regulatory inquiry.
• Communications data: Support communications and correspondence retained for a minimum of two (2) years from the date of the last communication.

Upon expiry of the applicable retention period, taya03 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by taya03:

• Right to be Informed: The right to be informed of whether taya03 holds personal data about you and how it is being processed.
• Right of Access: The right to obtain a copy of the personal data that taya03 holds about you, including information about how it is used.
• Right to Rectification: The right to have inaccurate or incomplete personal data about you corrected or updated.
• Right to Erasure (Right to be Forgotten): The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to taya03's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data where taya03 is relying on legitimate interests as its legal basis, in circumstances where the processing causes substantial damage or distress.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format, and to have that data transmitted to another data controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe that taya03 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact taya03's Data Protection Officer as described in Section 16. taya03 will respond to all data subject access requests within thirty (30) days of receipt. We may need to verify your identity before processing any request.

11. Cookies & Tracking Technologies

taya03 uses cookies and similar tracking technologies on the Platform to enable essential functionality, improve the user experience, and support security and fraud detection. The categories of cookies used by taya03 are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management, authentication, and security features. These cookies cannot be disabled.
• Functional Cookies: Remember your preferences, language settings, and account customizations to provide a personalized experience on the taya03 Platform.
• Analytics Cookies: Collect aggregated, anonymized information about how users navigate and interact with the taya03 Platform, used to improve platform performance and user experience.
• Security Cookies: Support fraud detection, bot prevention, and real-time threat monitoring functions that protect the integrity of the taya03 Platform and your account.

You may control non-essential cookies through your browser settings. However, disabling strictly necessary cookies may impair the functionality of the taya03 Platform. taya03 does not use third-party advertising cookies or share cookie data with advertising networks.

12. Security Measures

taya03 implements technical and organizational security measures designed to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the taya03 Platform.
• Encrypted storage of all sensitive account data, including passwords (which are stored in hashed, salted form and are never accessible in plaintext by taya03 staff).
• Multi-factor authentication options available for all taya03 accounts.
• Real-time intrusion detection and fraud monitoring systems.
• Regular security audits and vulnerability assessments conducted by independent cybersecurity specialists.
• Strict access controls limiting internal staff access to personal data on a strictly need-to-know basis.
• Employee data protection training and confidentiality obligations.

While taya03 takes all reasonable steps to protect your personal data, no internet-based system is entirely immune from security risks. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, taya03 will notify you and the Philippine National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.

13. Children & Minors

The taya03 Platform is strictly intended for persons who are twenty-one (21) years of age or older. taya03 does not knowingly collect personal data from persons under the age of 21. If taya03 becomes aware that personal data has been collected from a person under the minimum age, that data will be deleted and the relevant account will be permanently closed.

If you are a parent or guardian and believe that a person under 21 has provided personal data to taya03 or accessed the taya03 Platform, please contact us immediately using the contact details in Section 16 so that we may take appropriate action.

14. Third-Party Services & Links

The taya03 Platform integrates services provided by third parties, including game software providers, live dealer studios, and payment processors. While taya03 takes steps to ensure that third-party service providers maintain adequate data protection standards, taya03 is not responsible for the privacy practices of third-party services that are not under our direct control.

This Privacy Policy applies solely to personal data collected and processed by taya03 in connection with the taya03 Platform. taya03 does not operate external websites other than taya03.one, and this policy does not extend to any third-party platforms or services.

15. Amendments to This Privacy Policy

taya03 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. The revised Privacy Policy will be published on this page with an updated "Last Updated" date.

For material changes to this Privacy Policy, taya03 will provide advance notice to registered players via email or in-platform notification at least seven (7) days before the changes take effect. Your continued use of the taya03 Platform following the effective date of any amended Privacy Policy constitutes your acknowledgment of the revised policy.

16. Contact & Complaints

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by taya03, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 on the taya03 Platform
• Response Time: taya03 will acknowledge all privacy-related inquiries within three (3) business days and endeavor to resolve them within thirty (30) days.

If you are not satisfied with taya03's response to a privacy complaint, you have the right to lodge a complaint with the Philippine National Privacy Commission (NPC). taya03 will cooperate fully with any NPC investigation or mediation process concerning the processing of your personal data.